Privacy Policy
Last updated: March 11, 2026
Vastify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (Customer App, Vendor App, Staff App) and web platform. Please read this privacy policy carefully.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name, email address, and phone number
- Profile photo (if uploaded)
- Authentication credentials
- Booking and reservation history
- Payment information (processed securely through third-party providers)
Automatically Collected Information
- Device information (model, OS version, unique identifiers)
- App usage data and analytics
- IP address and location data (with your consent)
- Push notification tokens
How We Use Your Information
- To provide, maintain, and improve our services
- To process bookings, orders, and transactions
- To send notifications about your bookings and account
- To provide customer support and respond to inquiries
- To personalize your experience
- To ensure the safety and security of our platform
- To comply with legal obligations
Data Sharing & Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Hotels, vendors, and staff who need your information to fulfill services
- Payment Processors: To securely process transactions
- Analytics Partners: To help us understand app usage (anonymized data)
- Legal Authorities: When required by law or to protect our rights
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure storage, access controls, and regular security audits. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and review your personal data
- Update or correct inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications
- Withdraw consent for data processing
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes for up to 90 days.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
✉ support@vastify.com
🌐 www.vastify.com