Help & Support

Share your issue with our support concierge team. We are here to help you quickly with account, booking, and platform related concerns.

Email Us

support@vastify.com
Response within 24 hours
📞

Call Us

079 3533 6883
Mon-Sat, 9 AM - 7 PM IST
💬

WhatsApp

079 3533 6883
Quick chat support

App-Specific Help

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Customer App

  • Browse and book venues
  • View stay history
  • Manage documents
  • Track orders in real-time
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Vendor App

  • Manage incoming orders
  • Update menu and pricing
  • View booking dashboard
  • Track revenue analytics
👤

Staff App

  • Clock in/out attendance
  • Manage assigned tasks
  • Handle room service requests
  • View shift schedule

Frequently Asked Questions

How do I reset my password? +
How do I update my profile information? +
I'm facing issues with bookings or orders. What should I do? +
How do I delete my account? +
Is my payment information secure? +
How do I contact the hotel/venue directly? +