Exclusivity Redefined
Help & Support
Share your issue with our support concierge team. We are here to help you quickly with account, booking, and platform related concerns.
✉
Email Us
support@vastify.app
Response within 24 hours
📞
Call Us
079 3533 6883
Mon-Sat, 9 AM - 7 PM IST
💬
079 3533 6883
Quick chat support
APPS
App-Specific Help
🏨
Customer App
- • Browse and book venues
- • View stay history
- • Manage documents
- • Track orders in real-time
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Vendor App
- • Manage incoming orders
- • Update menu and pricing
- • View booking dashboard
- • Track revenue analytics
👤
Staff App
- • Clock in/out attendance
- • Manage assigned tasks
- • Handle room service requests
- • View shift schedule
FAQ
Frequently Asked Questions
How do I reset my password?
How do I update my profile information?
I'm facing issues with bookings or orders. What should I do?
How do I delete my account?
Is my payment information secure?
How do I contact the hotel/venue directly?